Research

The Provider Empowerment Paradox:

Doing No Harm in the Age of AI


Project Overview

  • This in-progress book project investigates doctors’ perspectives on the patient-provider communication crisis.
  • It examines 50+ interviews with allopathic, osteopathic, and naturopathic doctors, dentists, nurse practitioners, specialty nurses, and physician assistants to learn about how they navigate barriers to connection and communication, including difficult conversations within short appointment times, the infiltration of Dr. Google and AI, and wariness around scientific expertise.
  • This project has been supported by a UCF 2021 SEED grant, a 1-semester funded (competitive) sabbatical, and a residency at the Weymouth Center for the Arts & Humanities in Southern Pines, NC (November 2026).

Study Recruitment

I’m conducting a new study on how healthcare providers’ experiences—both with patients and as patients themselves—shape their approach to patient-provider communication. I hope that listening to providers’ stories will offer insight into how patients can build trusting, respectful relationships with their doctors, nurses, and other health professionals.

The study involves a 1-hour long interview on Zoom or in-person at a location of the participant’s choosing.


The Patient Empowerment Paradox:

Lyme Disease Rhetoric and Contested Health Literacies